Researchers at DNA Risk delve deeper to find out what is beneath the surface. With a wide cooperative network from field research work to Law Enforcement Agency (LEA), we plan ahead and get prepared earlier to handle the different scenarios to better protect your brand, IP and integrity.
Let’s take a look at how our expertise can help you mitigate and manage risk.
International brands are eager to sell their products in the Malaysian and Southeast Asian markets. Due to their popularity, there are many counterfeit products in the marketplace and the business of authentic products is affected. The authentic brands also suffer when consumers accuse them of failing to crack down on counterfeit products.
It would cost a leg and an arm for these authentic brand companies to send in their staff members to be based in Malaysia to tackle counterfeit problem. Furthermore, even if they did set up a counterfeit-buster team here, their work would be very challenging because of the cultural and localisation gap.
This is where DNA-Risk has a role to play.
We can be your brand representative in Malaysia and Southeast Asia.
We know how to build and present a counterfeit case until before prosecution by officials from Malaysian Customs, Ministry of Domestic Trade and Consumer Affairs (KPDNHEP) and other authorities.
We race against the time to investigate possible confiscation of counterfeit products at various entry points of the country.
Investigation into insurance fraud cases becomes more challenging. Unscrupulous individuals siphoning money from insurance companies are becoming trickier, not forgetting embezzlers who are becoming more creative to embezzle money from company’s bank account.
No matter how tricky their stories might seem to be, our researchers are able to comb through piles of information to find out the truth.
On the surface, one might look honest and professional—at least according to the stories/photos shown on their social media accounts.
Good for you, if you found such candidates for your company’s hiring. However, things might not be as easy as they seem to be. The truth is that social media is a convenient tool for people to disguise themselves and to exaggerate the good side of themselves.
An active trading country like Malaysia attracted people from different territories. Some visitors with longer residency documents are not allowed to work in Malaysia. And some of our clients are interested to find out more.
Truth be told, in any society there are always individuals who accumulate their wealth stealthily. The fact that they are not working but are still able to lead a lavish lifestyle or buy expensive properties and cars shows that something is not quite right.
Businesses can’t monitor their employees all the time. There are cases where fraud cases such as exchanging goods and goods mishandled/stolen during the distribution phase. Worse still, businesses are kept in the dark when their staff members ‘also carry along’ some unlawful stuff during their business trips.
We are increasingly inundated by information in our everyday life. While it is good to receive and share information instantly, we are also facing more problems in business.
When a brand company posted photos of their latest products online, and also interesting how-to-use-it video clips in high-definition quality, their ideas can be easily copied by any unscrupulous individuals in any part of the world.
Globalisation works for both ethical and unethical peoples. For the unethical ones, their understanding of globalisation is that with longer surfing time they will be able to discover and imitate more products from the Internet.
They engage with their local producers to produce ‘looks-like-real’ products to be sold online. Worse still, some online shopping platforms do not have the resources to monitor whether their merchants are selling authentic or counterfeit products.
And it is also unrealistic to expect authentic merchants to supervise online business all the time to report all counterfeit products to the authorities.
Authentic merchants know something fishy is going on online and they don’t know what to do.
This is where DNA Risk personnel can intervene and lend you a helping hand.
Software is what makes the modern business operation work. Point of Sales (POS) application, Microsoft Office, Adobe, software for accountants, architects and designers… you name it.
Businesses regardless of size are eager to make money utilising their expertise. In a lawful manner, they sell products and services and expect clients to pay them on time. They earn their profits legitimately. Everything looks fine on the surface.
But as we delve deeper, we know something is not right. And software is always the questionable part. Even firms fairly well-known in the marketplace use counterfeit/pirated software.
We can help software companies regain lost ground.
As ASEAN trading partners integrate further, many more reputable companies are setting up offices in Malaysia and Singapore. A more vibrant economy means DNA-Risk team members have an increasingly challenging task to deliver.
Case scenarios that took place in Malaysia can happen in other ASEAN countries. Some patterns repeat in another major ASEAN city but in a more complicated manner.
This poses an opportunity and a challenge, when international client companies appointed us to also follow up in another ASEAN country.
For risk management projects outside Malaysia, we work closely with our international counterparts to bridge the local cultural gap. Similarly, when foreign partners seek help for projects in Malaysia, DNA-Risk is the bridge, the connection point to help achieve their business goals.
